Medium duty towing in Norfolk, VA
Medium duty towing moves vehicles that are too big for a standard car tow truck but smaller than the largest commercial trucks, such as box trucks, work trucks, RVs and large vans. All Wide Towing & Recovery provides medium duty towing in Norfolk, Virginia and across Hampton Roads.
What is medium duty towing?
Towing is usually grouped into light duty (cars, SUVs, pickups and small vans), medium duty and heavy duty. Medium duty sits in the middle: vehicles that need stronger equipment than a car, but not the biggest wreckers.
Medium duty vehicles are heavier and longer than a car, so they need a truck with a stronger lift and winch, or a larger flatbed. Towing one with light duty equipment can damage the vehicle’s frame, bumper or drivetrain. Weight, length, wheelbase and dual rear wheels all help decide the equipment.
You’ll usually find the gross vehicle weight rating on a sticker inside the driver’s door. Reading it to us helps us send the right truck. If you’re not sure which you need, describe the vehicle and we’ll tell you.
Vehicles we tow with medium duty equipment
- Box trucks and delivery trucks
- Work trucks, utility trucks and landscaping trucks
- RVs and motorhomes
- Large passenger and cargo vans
- Small buses and shuttles
Many of these vehicles carry tools, stock or living gear. Tell us whether the box, bed or cargo area is loaded, whether anything hangs off the back such as a ladder rack or lift gate, and whether the vehicle is pulling a trailer. A loaded box truck or an RV with full tanks weighs much more than an empty one, and that changes how the vehicle is lifted and secured.
For the largest trucks and commercial vehicles, see heavy duty towing.
When you need medium duty towing
- A box truck or delivery van breaks down on a route
- A work truck needs to get to a repair shop
- An RV won’t start or can’t be driven
- A vehicle is too big or heavy for a standard tow truck
Some problems look like a tow but aren’t. A dead battery on a work van, a flat tire with a usable spare or an empty diesel tank may be handled with our roadside assistance. If the vehicle has a mechanical failure, crash damage, brake trouble or a problem you can’t identify, don’t keep driving a heavy vehicle. Pull over somewhere safe, turn on your hazard lights and call us with the details.
How medium duty towing works
1. Tell us the vehicle. Type, roughly how big and heavy it is, whether it’s loaded and where it is. On an interstate, give the highway, your direction and the nearest exit.
2. We send the right truck. Medium duty equipment for heavier vehicles: a wrecker with a wheel lift, or a flatbed for vehicles that should ride on the bed. You can ask for the price before it’s sent.
3. Hook up and secure. The vehicle is lifted or loaded and secured for the trip. On some trucks the driveshaft needs to be disconnected so the drivetrain isn’t damaged on the way.
4. Tow to your destination. A shop, yard, dealer, RV service center or home in Norfolk or anywhere in Hampton Roads. Keep the receipt for your records or your insurer.
Medium duty towing for businesses
When a business vehicle is down, a clear plan for getting it to the shop keeps the rest of your day on track. We tow box trucks, vans and work trucks for businesses in Norfolk, Chesapeake, Virginia Beach, Portsmouth and across Hampton Roads.
Give us the destination address and any access details for your yard or shop, such as gate codes, hours and where to drop the vehicle. If cargo needs to come off before the tow, plan that with your crew first. You can ask for the price before the truck is sent, which makes it easier to get approval from a fleet manager or owner, and we give you a receipt for your records.
What to tell dispatch for medium duty towing
- The vehicle: box truck, work truck, RV, step van or large van, and roughly how long and how heavy it is
- Whether it’s loaded, and whether it rolls and steers
- Where it is and any access limits, such as low bridges, gates, tight lots or soft ground
- What happened: no start, a flat tire, a mechanical failure or accident damage
- Where it needs to go, and contact details at the destination
Medium duty vehicles are too big for a regular car tow truck but don’t always need a full heavy wrecker. Good details up front help us send the right truck the first time and give you the price before it’s sent.
Before the tow truck arrives
Secure any loose cargo and close all doors. For an RV, turn off propane and appliances, retract slide-outs, steps and awnings, and disconnect any utilities. Take valuables, medications and documents with you. If a trailer or a tow car is attached, tell us, since it may need to be unhooked before the tow.
If the vehicle is going to a business yard or shop, make sure someone can open the gate or tell us where to leave it. For a company vehicle, have the unit number and your fleet contact ready. Keep the keys with you and hand them to the driver when the truck arrives.
Why choose All Wide Towing & Recovery for medium duty towing?
All Wide Towing & Recovery is a towing company based at 2151 Maude B. Davis St, Norfolk, VA 23504, serving Norfolk and the Hampton Roads cities of Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton and Newport News.
- Local to Norfolk: our trucks start from our base in Norfolk, near I-264.
- The right truck: flatbed, wheel lift and dollies, wrecker and boom truck, matched to your vehicle.
- Light, medium and heavy duty: one towing company for a compact car, a box truck or a commercial vehicle.
- Towing and roadside help: if a roadside fix works, you may not need a tow; if it doesn’t, the same call becomes one.
- Open every day, day and night, including weekends and holidays.
What affects the cost of medium duty towing?
The price depends on the vehicle’s size and weight, the distance and any extra work, such as moving a vehicle from a tight space.
A loaded box truck, an RV with full tanks or a vehicle stuck in a tight alley or on soft ground takes more planning than an empty van in an open lot. Longer runs between Hampton Roads cities also add to the price.
Give us the pickup location, the vehicle, its weight if you know it, its condition and the full destination address. Ask for the price when you call (757) 796-4622 and we’ll give it to you before the truck is sent. Keep your receipt, because your insurer or business may reimburse towing depending on your policy.
Medium duty towing questions
Do you tow RVs in Norfolk?
Yes. All Wide Towing & Recovery tows RVs and motorhomes in Norfolk and across Hampton Roads as part of our medium duty towing service. Tell us the RV’s type and length, and make sure the slide-outs are retracted and the leveling jacks are up if they still work. Let us know if a car is hitched behind it. We take the RV to the service center, storage lot or home you choose.
Can you tow a box truck for my business?
Yes. All Wide Towing & Recovery tows box trucks, delivery vans and work trucks for businesses in Norfolk and Hampton Roads, to the shop or yard you choose. Tell us the truck’s size, whether the box is loaded and whether it has a lift gate. Give us any gate codes or drop-off instructions for your yard. You can ask for the price before we send the truck, and we give you a receipt.
Is a box truck medium duty or heavy duty?
Most box trucks are medium duty, and All Wide Towing & Recovery tows them with medium duty equipment in Norfolk and Hampton Roads. Very large or heavily loaded trucks may need heavy duty equipment instead. Check the gross vehicle weight rating on the sticker inside the driver’s door, and tell us the truck’s length and load when you call. We’ll tell you which service fits and the price.
Can you tow a large van?
Yes. All Wide Towing & Recovery tows large passenger and cargo vans in Norfolk and across Hampton Roads, using medium duty equipment when the van’s size or weight calls for it. High-roof and extended vans may not fit in low parking garages, so tell us where the van is parked. Mention whether it’s loaded with tools or stock, and whether it’s two-wheel or all-wheel drive.
Do you tow work trucks in Chesapeake?
Yes. All Wide Towing & Recovery offers medium duty towing for work trucks in Chesapeake, along with Norfolk, Virginia Beach, Portsmouth, Suffolk, Hampton and Newport News. We tow utility, landscaping and service trucks from job sites, yards and road shoulders to the shop you choose. Tell us whether the truck is pulling a trailer or carrying equipment, and ask for the price when you call (757) 796-4622.
What do you need to know for a medium duty tow?
For a medium duty tow in Norfolk or Hampton Roads, tell All Wide Towing & Recovery the vehicle type and size, whether it’s loaded, where it is, whether it rolls and steers, and where it needs to go. The gross vehicle weight rating from the door sticker helps too. Mention tight access, low clearance or soft ground. With those details we send the right truck and tell you the price first.
Do you tow box trucks in Virginia Beach and Portsmouth?
Yes. All Wide Towing & Recovery tows box trucks in Virginia Beach and Portsmouth, and across Norfolk, Chesapeake, Suffolk, Hampton and Newport News. We pick up from delivery routes, loading docks, parking lots and interstate shoulders on I-264 and I-64, and tow to the shop, dealer or yard you choose. Call (757) 796-4622 with the truck’s size and location, and ask for the price before the truck is sent.
Can you tow an RV that broke down on I-64?
Yes. All Wide Towing & Recovery tows RVs that break down on I-64 and the other Hampton Roads interstates, including I-264, I-464, I-564 and I-664. Get onto the right shoulder or off at the next exit if you can, turn on your hazard lights and stay inside with your seat belt on. Call (757) 796-4622 with your direction, the nearest exit and the RV’s length, and tell us where it should go.
Related services
Last updated: