Heavy duty towing in Norfolk, VA
Heavy duty towing moves large trucks and commercial vehicles that are too big and heavy for standard tow trucks. All Wide Towing & Recovery provides heavy duty towing and recovery in Norfolk, Virginia and across Hampton Roads, using wreckers and boom trucks.
What is heavy duty towing?
Heavy duty towing is towing for the heaviest vehicles on the road: large trucks, tractors, buses and other commercial vehicles. It needs stronger trucks, heavier winches and more planning than towing a car.
It often includes recovery: getting a vehicle back onto its wheels or back onto the road before it can be towed.
Heavy duty jobs use a wrecker, a tow truck built with a strong underlift and winches for lifting and pulling heavy vehicles, or a boom truck, whose boom can lift and position a vehicle during recovery. The equipment is matched to the vehicle’s weight, its axles and how it’s sitting. We handle heavy duty towing in Norfolk and across Hampton Roads, from industrial lots and port-area roads to interstate shoulders.
When you need heavy duty towing
- A large truck or commercial vehicle has broken down
- A vehicle is off the road, in a ditch or down an embankment
- A vehicle is stuck in soft ground or on its side
- A fleet vehicle needs to get to a repair facility or yard
- A vehicle is too heavy for a standard tow truck
Commercial drivers should also contact their own dispatcher or fleet manager, who may need to approve the destination. If the vehicle is loaded, tell us what it’s carrying, about how much it weighs and whether the load has shifted. That affects which equipment we send and how the vehicle is recovered and towed. If anything is leaking, smoking or on fire, move away from the vehicle and call emergency services first.
Heavy duty recovery
Recovery takes planning. Before we tow, we look at where the vehicle is, how it’s sitting, what’s around it and what equipment is needed. A boom truck or wrecker then brings the vehicle back to a safe position so it can be secured and towed.
Recovery often means rigging winch lines to control how the vehicle moves, so it comes back upright or onto the pavement without adding damage. On a highway, police may control traffic while the work is done, and lanes may be slowed or closed during the recovery. Our crew follows their instructions.
When you call, describe the vehicle, its position and the ground it’s on. If you can safely take a photo, it helps us plan.
How heavy duty towing works
1. Tell us the vehicle. Type, size, number of axles, whether it’s loaded and where it is. On an interstate, give the highway, your direction and the nearest exit.
2. We plan the job. The right wrecker or boom truck and the right setup for the vehicle’s weight, position and the space around it. You can ask for the price before we send the truck.
3. Recover and secure. The vehicle is brought to a safe position and secured. On many trucks the driveshaft or axles need attention before towing so the drivetrain isn’t damaged on the way.
4. Tow to your destination. A repair facility, dealer, yard or address you choose anywhere in Norfolk and Hampton Roads. Keep the receipt for your company’s records or your insurer.
Heavy duty towing on Hampton Roads interstates
Large trucks break down on I-64, I-264, I-464, I-564 and I-664. If you’re stopped on an interstate, get to the right shoulder if you can, turn on your hazard lights and stay in the cab while you call. Virginia’s Move Over law (Code of Virginia § 46.2-861.1) requires drivers to move over or slow down for stopped vehicles with hazard lights on.
Give us the interstate, your direction (eastbound, westbound, northbound or southbound), the nearest exit or mile marker and which side of the road you’re on.
If you break down inside a tunnel, stay in the vehicle with your hazard lights on and dial #77 on a cell phone to reach Virginia State Police. Once the vehicle has been moved to a safe spot, call us for the tow. Dial 511 for VDOT traffic and road information.
What to tell dispatch for a heavy duty tow
- Vehicle type: tractor, tractor-trailer, straight truck, bus or other commercial vehicle
- Approximate size and weight, whether it’s loaded or empty, and what it’s carrying
- Exact location, including the interstate, direction and nearest exit or mile marker on roads like I-64, I-264 or I-664
- How the vehicle is sitting: on the shoulder, off the road, in a ditch or on its side
- What failed, if you know: engine, brakes, a tire, the driveline or crash damage
- The destination: repair facility, yard or other address, plus a contact name and phone number
These details tell us whether the job needs a heavy wrecker or a boom truck, and let us give you the price before we send the truck.
Before the heavy duty tow truck arrives
Stay in the cab with your hazard lights on if you’re on an interstate shoulder, or move well away from the vehicle and traffic if staying isn’t safe. Set out warning triangles only if you can do it safely. Don’t count on every passing driver to move over.
Have your company and vehicle details ready, including the unit number, and let your dispatcher or fleet manager know where the vehicle is going. If the trailer will stay behind or be picked up separately, tell us before we arrive so we can plan the job.
Why choose All Wide Towing & Recovery for heavy duty towing?
All Wide Towing & Recovery is a towing company based at 2151 Maude B. Davis St, Norfolk, VA 23504, serving Norfolk and the Hampton Roads cities of Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton and Newport News.
- Local to Norfolk: our trucks start from our base in Norfolk, near I-264.
- The right truck: flatbed, wheel lift and dollies, wrecker and boom truck, matched to your vehicle.
- Light, medium and heavy duty: one towing company for a compact car, a box truck or a commercial vehicle.
- Towing and roadside help: if a roadside fix works, you may not need a tow; if it doesn’t, the same call becomes one.
- Open every day, day and night, including weekends and holidays.
What affects the cost of heavy duty towing?
Heavy duty towing cost depends on the vehicle’s size and weight, the distance, the equipment needed and whether recovery work is required before the tow.
A loaded trailer, a vehicle on its side or a recovery from soft ground takes more equipment and planning than towing an empty truck from a paved lot. Give us the year, make and model, the number of axles, the load, the vehicle’s position, the pickup location and the destination.
Call (757) 796-4622 and describe the job, and we’ll tell you the price before the truck is sent. Keep the receipt for your business records, your fleet manager or your insurer, which may reimburse towing depending on your policy.
Heavy duty towing questions
Do you tow commercial trucks in Norfolk?
Yes. All Wide Towing & Recovery provides heavy duty towing for commercial trucks in Norfolk, VA and across Hampton Roads, including tractors, dump trucks, buses and other large work vehicles. We use wreckers and boom trucks matched to the vehicle’s size and weight. Call (757) 796-4622 with the truck type, number of axles, location and destination, and ask for the price before the truck is sent.
Can you recover a truck from a ditch?
Yes. All Wide Towing & Recovery handles heavy duty recovery in Norfolk and Hampton Roads for trucks in a ditch, down an embankment, stuck in soft ground or on their side. Recovery comes first: a wrecker or boom truck brings the truck back to a safe position, then we tow it. When you call, describe the scene, the ground and whether the truck is loaded, and take a photo if it’s safe.
What’s the difference between medium and heavy duty towing?
Medium duty towing in Norfolk covers box trucks, work trucks, RVs and large vans, while heavy duty towing covers the largest trucks and commercial vehicles. The difference is mostly weight and size, which decides whether we send medium duty equipment or a heavy wrecker or boom truck. All Wide Towing & Recovery provides both across Hampton Roads. If you’re not sure which you need, describe the vehicle when you call.
Do you tow fleet vehicles?
Yes. All Wide Towing & Recovery tows fleet and business vehicles in Norfolk, Chesapeake, Virginia Beach and across Hampton Roads to the repair facility, dealer, yard or address you choose. Tell us the unit, its location and who can approve the destination. Fleet managers can call (757) 796-4622 to ask for the price before the truck is sent, and we give you a receipt for your records.
What should I tell you about a heavy duty tow?
For a heavy duty tow in Norfolk or Hampton Roads, tell All Wide Towing & Recovery the vehicle type and size, the number of axles, whether it’s loaded, where it is, how it’s sitting and where it needs to go. Also mention what’s around it, such as a ditch, soft ground, power lines or tight space. A safe photo helps us plan, and the details let us give you a price first.
Do you provide heavy duty towing on I-64?
Yes. All Wide Towing & Recovery provides heavy duty towing on I-64 and the other Hampton Roads interstates, including I-264, I-464, I-564 and I-664. Give us the interstate, your direction, the nearest exit or mile marker and which side you’re on. If you’re on a shoulder, stay in the cab with your hazard lights on while you wait, and follow any police instructions at the scene.
Do you offer heavy duty towing in Chesapeake and Suffolk?
Yes. All Wide Towing & Recovery offers heavy duty towing in Chesapeake and Suffolk, along with Norfolk, Virginia Beach, Portsmouth, Hampton and Newport News. We tow and recover large trucks and commercial vehicles from highways, industrial lots, construction sites and rural roads. Call (757) 796-4622, describe the vehicle and where it is, and ask for the price before we send a wrecker or boom truck.
Is there a heavy duty wrecker service near me in Hampton Roads?
Yes. All Wide Towing & Recovery is a heavy duty wrecker service based in Norfolk and serving all of Hampton Roads. We’re open every day, day and night, including weekends and holidays. Call (757) 796-4622 with the vehicle type, its location and where it needs to go. We plan the job, choose a wrecker or boom truck, and tell you the price before the truck is sent.